Despite claims that AI is infiltrating every corner of our lives, it will not be at the McDonald’s drive-through for the time being. The fast food chain has called off its two-year test of algorithmic, voice-activated automated order taking (AOT), which it ran in partnership with IBM. CNBC reports on an email memo sent to franchisees announcing its plan to halt AOT at all 100 McDonald’s drive-throughs using it by July 26, 2024.
https://www.biometricupdate.com/202406/mcdonalds-pauses-ai-voice-ordering-system-developed-with-ibm
https://www.biometricupdate.com/202406/mcdonalds-pauses-ai-voice-ordering-system-developed-with-ibm
Despite claims that AI is infiltrating every corner of our lives, it will not be at the McDonald’s drive-through for the time being. The fast food chain has called off its two-year test of algorithmic, voice-activated automated order taking (AOT), which it ran in partnership with IBM. CNBC reports on an email memo sent to franchisees announcing its plan to halt AOT at all 100 McDonald’s drive-throughs using it by July 26, 2024.
https://www.biometricupdate.com/202406/mcdonalds-pauses-ai-voice-ordering-system-developed-with-ibm
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