While waiting on hold to speak with an agent, a recorded message informed her that WestJet now charges $25 to book economy fares by phone. "I was fuming," said Fatovic, who lives just outside of Edmonton. "I just feel like it's a big cash grab."
https://www.cbc.ca/news/business/westjet-airline-fees-phone-booking-1.7236421
https://www.cbc.ca/news/business/westjet-airline-fees-phone-booking-1.7236421
While waiting on hold to speak with an agent, a recorded message informed her that WestJet now charges $25 to book economy fares by phone. "I was fuming," said Fatovic, who lives just outside of Edmonton. "I just feel like it's a big cash grab."
https://www.cbc.ca/news/business/westjet-airline-fees-phone-booking-1.7236421
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